Read the next case and answer the questions given at the end of the case. LOSING A FANTASTIC MAN
Sundar Steel Limited was a medium-sized steel firm manufacturing special steels of varied types and grades. This employed five, 000 workers and 435.00 executives. Beneath the General Manager operation, maintenance, and went by a main. The Chief of and under him Mukherjee Maintenance Industrial engineer. The total was 500 personnel, 25 executives, (Production), there was services groupings, each Protection was Shukla was doing work as the effectiveness of Maintenance and 50 administrators. Chatterjee was working in Maintenance as a worker for three years. He was successful. He had project and travel. He performed his duties in a around perfect fashion. He was a male of proven technical capability with utmost drive and dash. He was promoted since Supervisor. Chattejee, now a Supervisor, was one day getting through the Maintenance Store on his schedule inspection. He found a specific worker seated idle. This individual pulled him up for this. The employee retaliated by simply abusing him with dirty words. Having a grim deal with and complete frustration, Chatterjee reported the matter to Mukherjee. The employee who insulted Chatterjee was obviously a " well known character", with out supervisor dared to face him. Mukherjee took a significant view in the incident and served a strong warning letter to the worker. Nothing very particular about Chatterjee or from him came to the information of Mukherjee. Things had been moving smoothly. Chatterjee was getting along well with others Nevertheless after about three years, an additional serious incident took place. A worker emerged drunk to duty, began playing cards, and using incredibly filthy terminology. When Chatterjee strongly objected to this, the worker got up and slapped Chatterjee. Later, the worker traveled to his union - and reported that Chatterjee acquired assaulted him while having been performing his duties. Chatterjee had no idea that the scenario would consider such a turn. He, therefore , hardly ever bothered to report the situation to his boss or collect evidence in support of his case. The union had taken the case to Shukla and prevailed above him to consider stern actions against Chatterjee. Shukla directed Mukherjee to demote Chatterjee to the rank of a staff member. Mukherjee stated his apprehension that when this occurs Chatterjee will probably be of no use to the department, and. the demotion would detrimentally affect the comfort of all genuine and useful supervisors. But Chatterjee was demoted. Chatterjee continued doing work in the enterprise with all his efficiency, skills, and potential for two several weeks. Then this individual resigned stating that he had secured better employment somewhere else. Mukherjee was perturbed only at that turn of occasions. While putting Chatterjee's resignation letter just before Shukla, he expressed deep concern only at that development. Shukla called Primary of Workers for guidance on this delicate issue. The Chief of Personnel said, " l believe the event should help us to understand the essential certification required for a prosperous supervisor. A good and industrious man need not necessarily prove to be an effective supervisor. Something even more is required just for this as he needs to get issues done instead of do himself. " Mukherjee said, " l have a high view of Chatterjee. He demonstrated his technological competence and was genuine at his work. Given some guidance on how to offer, with the kind of persons he previously to work with, the sad circumstance could l. ave been avoided. " Shukla said, " m am genuinely sorry to get rid of Chatterjee, Having been very honest and careful in his work. But I do not understand how I could possess helped him; I speculate how he always acquired into trouble with personnel. we know they are really illiterates and several of them are challenging. But a supervisor need to have the ability and presence of mind to manage such males. I have many supervisors, but I by no means had to educate anybody the right way to supervise his men. " Questions:
(a) Identify the issues in this case.
(b) Do you think the decision taken by shukla is in keeping with the trust, trust and...